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Next-Door Rental

Connecting Neighbours with Resources!

Frequently Asked Questions

Next-Door Rental charges a fee only for the rental transaction. We charge 12% commission for advertising, scheduling, monitoring, and platform maintenance.

You can list your price at any price you like! Listing prices on Next Door Rental are negotiable and are used for benchmark negotiations. Your prices, your rules.

A product can have delivery option as specified by the Lender. The Lender may offer to drop off the product right to your door! Otherwise, you will be sent the Lenders address when the Lender agrees to the terms.

The amount you list your product for should NOT include sales tax. We list your product plus sales tax to the Renter. We collect and submit sales tax for all the transactions that are paid through the NDR secure payment gateway.

Yes, you are responsible for paying your own income tax on the additional funds you have earned. NDR will email you a copy of your transactions monthly to make this easy to keep track of.

Yes, please indicate your available hours for pickup or return and the days that your are not available. Renters can book your items through these time periods, but must always plan to meet you on your availability schedule.

The NDR platform makes it easy for businesses to use their existing POS systems for fund collection. NDR handles the listing, scheduling and negotiation process quickly an easily. Businesses need only register an item when it is picked up and again when it is returned. Its just that easy.

NDR emails invoices for services rendered to registered businesses on a monthly basis, at the end of the month.

NDR uses secure payment gateway(Stripe) and does not store your financial information.

The security deposit is charged and reserved by NDR until the Lender fills out an incident report detailing the product damage. Next-Door Rental will mediate all claims with no biases. If there is no incident report, the security deposit is returned to the Renter.

The first time you sign up for your Stripe account it will take 7 days for you to receive funds into your bank account. After that, payment is received at product pick up.

When you added a bank account, you created a Stripe Express account. Login to your Stripe Express account to track your payout.