Next-Door Rental Basics
We are a free rental market for your community for convenient, secure, easy and mutually beneficial rental transactions.
Registration Basics
Sign up as a business or as an individual. After a short review by our team, your account will be verified and have full access to our services.
Lending Basics
Once you sign up, our team will verify your account. You will be unable to make or accept product requests until you are verified.
Renting Basics
Once you sign up, our team will verify your account. You will be unable to make or accept product requests until you are verified.
"Refund and Cancellation" Policy
The Renter can cancel their reservation through Next-Door Rental app to prevent the transaction from going through. The transaction can be cancelled up until product pick-up however NDR payment processing fees will apply.
Payment Process
At Next-Door Rental, we utilize an independent PCI-compliant payment gateway, Stripe, for safe and secure payments. We also give Business Lenders the option to utilize their own point of sale (POS) system if they wish. Business Lenders are invoiced the NDR service fees on the first day of the month.
Next-Door Rental Community Guidelines
If you’re honest, respectful, and kind to others, you’ll always be welcome at Next-Door Rental. If you wish not to be, you may not last. Our goal is to allow users to have full autonomy of their products and a community that respects each other and their property.
Dispute Resolution
Any behavior that is not aligned with Next-Door Rentals Community Guidelines is unacceptable. Users are encouraged to report bad behavior to help keep our community safe.
Business Rental Guide
Businesses are required to have the ability to handle cash and credit card transactions through their own point of sale (POS) system. Business have the option to fill out their tax registration.
What Items are Not Allowed
Next-Door Rentals hosts a very large list of tools, machines, hardware, instruments, devices, and gadgets. But we also have a list of things that you cannot list for rent.
Pick-up & Return
At Next-Door Rentals, we want to make sure that your product pick-up and return are efficient and hassle-free as possible. Geolocation, time stamped photos taken by the Renter are submitted to NDR and the Lender.
NDR Renting Basics
Once you sign up, our team will verify your email and ID as soon as possible. ID verification is implemented and enforced for everyone’s safety and security.
Typical Rental Process
A typical rental process on Next-Door Rental is as follows. For more information, please visit the How-To section in the sidebar of the application.
Damage & Stolen Items
At Next Door Rental (NDR) we want to ensure that you feel supported and secure in your interactions with us and other members of the community.
Lending Basics
Once you sign up, our team will verify your account by confirming your email, phone number and ID as soon as possible. ID verification is implemented and enforced for everyone’s safety and security.
Rental Basics
Our mission statement is simple. To provide the best comprehensive resource sharing platform to support and grow local communities.
Registration Basics
You must be 18 years of age or older to use Next-Door Rental. We do not permit business transactions, and discussions/meetings to happen between minors and non-minors on our platform.
Scheduling
It is important to recognize that as a Lender you define two types of personal schedules in the NDR Platform. The two calendars are called the Weekly schedule and the Unavailability Schedule
Our Customer Support team is here to help!